Policies

Our goal at Classical Concepts Salon and Spa is to ensure that you completely enjoy your experience with us.

For your first visit and for all spa visits please arrive 10 minutes prior. This will allow enough time for a spa tour, and a consultation. If you desire extra time to relax and unwind, please come in 20 minutes prior to your first visit and enjoy some Aveda Comforting Tea as you settle in.

For the consideration of all our guests, we ask that cell phones be turned off while in the salon and spa.

Parents please note: it is essential to make child care arrangements prior to your salon/spa appointment so that you and other guests may enjoy it to the fullest.

All of our services are guaranteed. If you are not completely satisfied with your service, please contact us within 48 hours of your appointment so that we can make arrangements to correct any concerns. We do not offer refunds for the cost of our services.

A non-refundable credit card deposit is required for all spa, makeup, and salon chemical services or groups of 2 or more, to reserve your appointment. We understand that sometimes you need to change your schedule. We kindly ask that you give us 24 hours notice if you must cancel an appointment. You may reschedule your appointment three times before the deposit is charged. If no notice is given, we may charge the deposit.

We accept the following forms of payment: Cash, Visa, MasterCard, American Express.

All prices are subject to change. We reserve the right to refuse service.

Salon and spa service series packages may not be substituted.

Gift Card Return Policy:
Gift cards are not transferable, may not be returned, may not be redeemed for cash or used to purchase another gift card. Service and retail prices are subject to change. Classical Concepts Salon Spa is not responsible for lost or stolen cards.

Privacy Policy:
Information collected from this site is only used if we need to contact you for further information regarding your inquiry. We greatly appreciate your cooperation in providing us with your contact information.